Leicester Energy Advice & Support Project
Helping Leicester residents reduce fuel poverty and build financial resilience
BYCS aims to reduce fuel poverty and strengthen financial resilience among vulnerable residents living in Leicester’s most deprived wards. The project provides targeted support for households disproportionately affected by rising energy costs.
Lower energy costs
Increase household income
Build confidence managing energy
Build long-term resilience
We Can Support You in the Way That Works for You
Face to Face
Meet with our friendly team in your community.
Over the Phone
Get advice and guidance from the comfort of home.
At Home
We can come to your house if you can’t come to us.
Who is this project for?
- Low-income households
- Families whose first language isn't English
- Older people who are socially or digitally excluded
- Residents in private rented or social housing
- People experiencing isolation
- People with limited digital access
- Residents who need accessible, trusted advice
How We Can Help
Energy Awareness Workshops
Learn practical ways to reduce energy use and manage household costs.
Bill Reduction & Switching Support
Receive personalised advice on how to find better rates and cut costs.
Fuel Debt Advice
Receive expert support to manage and resolve outstanding energy bills.
Smart Meter Guidance
Help with understanding your meter and energy use.
Free Energy Saving Devices
Receive free small, practical tools that reduce electricity wast
Digital Connection Packs
Receive free digital devices, data and SIM cards to help you get online.
Welfare Benefit Checks
Ensure you are receiving all the income, grants and funding you qualify for.
Insultation & Grant Access
Find out if you qualify for free home insulation and heating/boiler upgrades.
Support Available in Your Language
All support will be delivered in relevant community languages to ensure residents with language barriers can access trusted energy advice and support.
Hello
Salam
হ্যালো
હેલો
Our Project Aims to Help Residents
Lower Energy Costs
Reduce household energy costs through practical advice and support.
Increase Household Income
Identify benefits, grants and other financial support.
Build Confidence
Improve confidence in managing home energy use.
Build Long-Term Resilience
Help households become more resilient against fuel poverty
Funded Through the Energy Industry Voluntary Redress Scheme (www.energyredress.org.uk)