Social Welfare Services
BYCS offers Social Welfare Advice and form filling services to our local community in light of their lack of functional skills and knowledge of the benefit system. This is usually a FREE service but some services are charged including lengthy and complex forms. This service is offered Monday – Friday from 10:00 am – 1:00 pm and the service works on an appointment basis. Our trained staff members are able to communicate in English, Bangla, Gujarati and Hindi/Urdu.
Our Social Welfare Advice services includes:
- 1-2-1 Information, advice and guidance sessions
- Help with benefit queries and identification of new eligibilities
- Form filling service
- Help with Universal Credit claims and on-going support
- Help with accessing digital services
Please note, BYCS is not licenced to offer immigration advice or support and so unable to help in this area. You may access other local immigration providers.
In the cases where BYCS is unable to help their customers, we will refer them to other organisations who will be able to help them.